Our capabilities in CRM cover a range of solutions including: Please click on the blue links below for details of the solutions..
1) Service Management: Salesforce, Microsoft Dynamics CRM)
2) Call Centre Solutions: Salesforce, Microsoft Dynamics CRM
3) Grant & Case Management: Microsoft Grant Manager Accelerator
4) Community Care Module: Microsoft Dynamics platform, Epicor
5) Disability Services Module: Microsoft Dynamics CRM
Case Studies for Salesforce
- Diabetes Australia Vic -We now have a 360° view of an important part of our organisation – our members and support base (click here to read case study)
- Volunteer Match – VolunteerMatch boosts visibility and builds better relationships with Salesforce CRM (click here to read case study)
- Woden Valley RSL – Salesforce takes Woden Valley RSL into the future (click here to read case study)
- Wildlife Victoria – Wildlife Victoria increases wildlife rescues with cloud computing from salesforce.com (click here to read case study)
- American Redcross – Salesforce.com helps us effectively manage our most valuable resources-the volunteers, partners, and donors that make what we do possible. (click here to read case study)
Case Studies for Microsoft Dynamics CRM
- ECLA Board of Pensions - Nonprofit Moves to Superior Customer-Centric Service Delivery Model (click here to read case study)
- Goodwill Industries of Central Iowa – Iowa Goodwill Establishes Powerful Client-Tracking System with CRM Technology (click here to read case study)
- Big Brothers Big Sisters of Canada – Online Business Solution Helps Service Organization Change the Lives of Youth (click here to read case study)
